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How to Enable Notifications for Users

Ever had a teammate miss an important booking update or refund request? Keeping everyone informed is crucial to smooth operations, and with TicketingHub’s user notifications, you can make sure the right people get the right updates—without flooding their inboxes with unnecessary alerts.

Here’s how to enable notifications for your team in just a few clicks:

Steps
1. Access User Settings
2. Enable Notifications for a User
3. Customise Product-Specific Notifications
4. Save Your Changes

Steps to Enable Notifications for Users



Step 1: Access User Settings



Go to Settings in your TicketingHub dashboard.

Navigate to the Users tab—here, you'll see everyone with access to your TicketingHub account.

Step 2: Enable Notifications for a User



Find the user you want to update.

Click on the Notifications button—this will open the User Notification Settings pop-up window.



Select the notifications you want this user to receive.



TIP: Hover over the question mark icon next to each notification type for a quick explanation of what it does.



Step 3: Customise Product-Specific Notifications



If you only want this user to receive notifications for certain products, check Send notifications only for selected products.

Select the relevant product(s) from the drop-down list.



Step 4: Save Your Changes



Review the new notification settings.

Click Update User to apply the changes.



And That’s It!



With custom notifications, your team stays informed without being overwhelmed—so everyone can focus on what they do best. If you’re still unsure, our team is always here to help. Please reach out to us anytime!

Updated on: 23/02/2025

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